01
Customer Strategy & Experience
Turn customer understanding into stronger decisions, differentiated value and business results.
INDEPENDENT THINKING · PRACTICAL LEADERSHIP
I help founders, CEOs and leadership teams navigate growth, transformation and complex business challenges, combining strategic perspective with hands-on executive experience.
LET'S TALK ↗
REAL WORK. REAL PEOPLE.


.jpg)
CX PLATINUM AWARDS · 2026
Contributing as a jury member to the recognition of excellence in customer experience.
YEARS OF EXPERIENCE
PROJECTS ACROSS INDUSTRIES
STARTUPS MENTORED
01 / EXPERTISE
01
Turn customer understanding into stronger decisions, differentiated value and business results.
02
Bring direction and momentum to change across operations, culture, teams and customer experience.
03
Identify opportunities, sharpen value propositions and translate ideas into viable growth.
02 / WAYS OF WORKING
ADVISE
Independent judgment, constructive challenge and decision support for founders, CEOs and leadership teams.
LEAD
Part-time senior executive accountability to align people, set priorities and turn strategy into progress.
THE WORK, NOT THE THEATRE
Asking better questions. Making sense of competing perspectives. Helping people see what matters — and what to do next.
WORKSHOPS · STRATEGIC FACILITATION · EXECUTIVE ALIGNMENT
.jpeg)
03 / SELECTED EXPERIENCE
ENDESA
Restoring structure, stakeholder alignment and trust in a difficult strategic initiative.
Read the story ↗SKETCHIN SPAIN
Building the Spanish team, positioning the offering and developing client relationships.
Read the story ↗UZAZI HUB
Helping a founder clarify customer segments, value proposition and go-to-market approach.
Read the story ↗
04 / ABOUT
More than 30 years across executive leadership, consulting and entrepreneurship have taught me to combine strategic perspective with hands-on action.
Founder & CEO of Akuyari. Former Country Manager of Sketchin Spain. Earlier, I led strategic client relationships and service teams at MRW.
05 / LET'S TALK
Let's explore what clarity, perspective and experienced leadership could unlock for your business.